FAQ

Do you have a physical store?

Absolutely! You can find our physical stores in Abuja at the following locations:

If you're interested in visiting or require more detailed information about our stores, please don't hesitate to reach out. Our friendly team is here to assist you.

 What are your shipping options?

We are pleased to offer worldwide shipping through our trusted partner, DHL. For local and nationwide deliveries, we have also established partnerships with reliable logistics companies to ensure your orders reach you efficiently.

Do you accept returns?

Yes! Kindly refer to our shipping and returns policy. 

How can I track my order?

Once your order is dispatched, we will provide you with a tracking number that you can use to monitor the status and location of your shipment.

Do you offer customization services?

At the moment, we do not offer customization services. However, we take pride in curating a diverse collection to cater to various preferences and styles.

How can I contact your customer support?

You can contact our dedicated customer support team by emailing us at kitengeglobal@gmail.com or through our Contact Us page on the website. We are here to assist you with any queries or concerns you may have.

Is my personal information secure?

Absolutely. We take the security and privacy of your personal information seriously. Our website employs the latest security measures to ensure your data is protected.

If you have any more questions, feel free to reach out to us. Your satisfaction is our priority, and we're here to make your Kitenge experience exceptional.